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	<title>Portfolio &#8211; Financial Experts to Grow your Business</title>
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	<title>Portfolio &#8211; Financial Experts to Grow your Business</title>
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	<item>
		<title>Fitzgerald Group</title>
		<link>https://growthcontrolgroup.com/portfolio/fitzgerald-group</link>
		
		<dc:creator><![CDATA[lancer]]></dc:creator>
		<pubDate>Wed, 12 Aug 2020 13:34:53 +0000</pubDate>
				<guid isPermaLink="false">http://growthcontrolgroup.com/?post_type=portfolio&#038;p=71870</guid>

					<description><![CDATA[]]></description>
										<content:encoded><![CDATA[<div class="container"><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
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			<h3>The challenge was to deliver a state of the art customer experience.</h3>

		</div>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner vc_custom_1478629981826"><div class="wpb_wrapper">
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			<p>The core challenge was to provide a globally consistent contract-to-invoice service across four lines of business – Dynamics, Commercial Operations, Enterprise Services and Original Equipment Manufacturers Operations – that together represent over 90% of Oaktree’s global revenues.</p>
<p>Oaktree had previously used seven vendors in five locations across four continents. Processes had become fragmented; meaning quality and service were inconsistent. This lack of standardization was adversely impacting operating costs, productivity and customer satisfaction. For several years now Oaktree has worked strategically with innovations as a means of developing new solutions, products and services. In line with this vision, Success was approached to find new payments solutions to offer Oaktree customers on their website, including open invoice and partial payments options.</p>
<p>Because Securator is present in many countries and serves customers from around the world, one of the challenges was to provide a common solution that would work across multiple markets with local variations.</p>

		</div>
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</div></div></div></div></div><div class="container"><div data-vc-full-width="true" data-vc-full-width-init="false" data-vc-stretch-content="true" class="vc_row wpb_row vc_row-fluid vc_custom_1478630038372 vc_row-no-padding"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper">
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		<figure class="wpb_wrapper vc_figure">
			<div class="vc_single_image-wrapper   vc_box_border_grey"><img fetchpriority="high" decoding="async" width="768" height="329" src="https://growthcontrolgroup.com/wp-content/uploads/2020/08/single_wide_m.jpg" class="vc_single_image-img attachment-full" alt="" srcset="https://growthcontrolgroup.com/wp-content/uploads/2020/08/single_wide_m.jpg 768w, https://growthcontrolgroup.com/wp-content/uploads/2020/08/single_wide_m-600x257.jpg 600w, https://growthcontrolgroup.com/wp-content/uploads/2020/08/single_wide_m-300x129.jpg 300w" sizes="(max-width: 768px) 100vw, 768px" /></div>
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</div></div></div></div><div class="vc_row-full-width"></div></div><div class="container"><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_left-to-right left-to-right" >
		<div class="wpb_wrapper">
			<h3>The Process.</h3>

		</div>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner vc_custom_1478630021334"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_right-to-left right-to-left" >
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			<p>In a five-year agreement worth £130m ($200m) Oaktree, for the first time, entrusted the processing of 90% of the company’s worldwide revenues (more than $3bn in FY2011) to a single global partner.</p>
<p>The scale of this global BPO relationship was unique in managed services, covering six locations worldwide (Dublin, Reno, Fargo, Singapore, Manila), and involving 1,100 employees, 15 languages and more than 4,000 processes.</p>
<p>To manage the complexity and risk, Oaktree and Success established a managed services model, covering the whole ‘contract to invoice’ chain. The solution was rolled out to a number of European countries where Success had partnered with the client to deliver it based on local demands (for example, ELV in Germany and MLK in France).</p>
<p>The solution proposed by Success incorporated an online ordering process for trips, offering open invoice as a payment method, along with various part payment options. This new offering was complemented by real-time risk assessment and validation of customers.</p>

		</div>
	</div>
</div></div></div></div></div><div class="container"><div data-vc-full-width="true" data-vc-full-width-init="false" data-vc-stretch-content="true" class="vc_row wpb_row vc_row-fluid vc_row-no-padding"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper">
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		<figure class="wpb_wrapper vc_figure">
			<div class="vc_single_image-wrapper   vc_box_border_grey"><img decoding="async" width="768" height="329" src="https://growthcontrolgroup.com/wp-content/uploads/2020/08/single_wide_l.jpg" class="vc_single_image-img attachment-full" alt="" srcset="https://growthcontrolgroup.com/wp-content/uploads/2020/08/single_wide_l.jpg 768w, https://growthcontrolgroup.com/wp-content/uploads/2020/08/single_wide_l-600x257.jpg 600w, https://growthcontrolgroup.com/wp-content/uploads/2020/08/single_wide_l-300x129.jpg 300w" sizes="(max-width: 768px) 100vw, 768px" /></div>
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	<div  class="wpb_single_image wpb_content_element vc_align_center  wpb_animate_when_almost_visible wpb_right-to-left right-to-left  pc100">
		
		<figure class="wpb_wrapper vc_figure">
			<div class="vc_single_image-wrapper   vc_box_border_grey"><img decoding="async" width="768" height="329" src="https://growthcontrolgroup.com/wp-content/uploads/2020/08/single_wide_a.jpg" class="vc_single_image-img attachment-full" alt="" srcset="https://growthcontrolgroup.com/wp-content/uploads/2020/08/single_wide_a.jpg 768w, https://growthcontrolgroup.com/wp-content/uploads/2020/08/single_wide_a-600x257.jpg 600w, https://growthcontrolgroup.com/wp-content/uploads/2020/08/single_wide_a-300x129.jpg 300w" sizes="(max-width: 768px) 100vw, 768px" /></div>
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	</div>
</div></div></div></div><div class="vc_row-full-width"></div></div><div class="container"><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_left-to-right left-to-right" >
		<div class="wpb_wrapper">
			<h3>Results which exceeded expectations.</h3>

		</div>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
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		<div class="wpb_wrapper">
			<ul class="tick">
<li>A successful transition and operational excellence.</li>
<li>Completed one of most successful transitions in Oaktree’s history</li>
<li>Scored an ‘A’ in Oaktree’s operational excellence measures</li>
<li>In excess of 20% cost savings over the term of the contract, totaling $40m</li>
<li>A more dynamic, flexible, BPO structure able to adapt to Oaktree’s evolving global business</li>
<li>Continuous roll-out of solution – Sweden, followed by Germany, Denmark, Finland and Norway.</li>
<li>One single point of contact for client – one country responsible for implementation and client communications base upon local knowledge on legal and business related issues.</li>
</ul>

		</div>
	</div>
</div></div></div></div></div><div class="cg-section"><div data-vc-full-width="true" data-vc-full-width-init="false" class="vc_row wpb_row vc_row-fluid vc_custom_1478649863529 vc_row-has-fill"><div class="container"><div class="wpb_column vc_column_container vc_col-sm-2"><div class="vc_column-inner"><div class="wpb_wrapper"></div></div></div><div class="wpb_column vc_column_container vc_col-sm-8"><div class="vc_column-inner"><div class="wpb_wrapper">
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		<div class="wpb_wrapper">
			
			<div class="wpb_video_wrapper"><iframe title="Bindle Bros. Business Company Profile" src="https://player.vimeo.com/video/132550202?dnt=1&amp;app_id=122963" width="640" height="360" frameborder="0" allow="autoplay; fullscreen" allowfullscreen></iframe></div>
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]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Oaktree Partners</title>
		<link>https://growthcontrolgroup.com/portfolio/oaktree-partners</link>
		
		<dc:creator><![CDATA[Donpedro]]></dc:creator>
		<pubDate>Thu, 10 Nov 2016 14:00:45 +0000</pubDate>
				<guid isPermaLink="false">http://success.commercegurus.com/portfolio/securator-finance-copy/</guid>

					<description><![CDATA[]]></description>
										<content:encoded><![CDATA[<div class="container"><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_left-to-right left-to-right" >
		<div class="wpb_wrapper">
			<h3>The challenge was to deliver a state of the art customer experience.</h3>

		</div>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner vc_custom_1478629981826"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_right-to-left right-to-left" >
		<div class="wpb_wrapper">
			<p>The core challenge was to provide a globally consistent contract-to-invoice service across four lines of business – Dynamics, Commercial Operations, Enterprise Services and Original Equipment Manufacturers Operations – that together represent over 90% of Oaktree’s global revenues.</p>
<p>Oaktree had previously used seven vendors in five locations across four continents. Processes had become fragmented; meaning quality and service were inconsistent. This lack of standardization was adversely impacting operating costs, productivity and customer satisfaction. For several years now Oaktree has worked strategically with innovations as a means of developing new solutions, products and services. In line with this vision, Success was approached to find new payments solutions to offer Oaktree customers on their website, including open invoice and partial payments options.</p>
<p>Because Securator is present in many countries and serves customers from around the world, one of the challenges was to provide a common solution that would work across multiple markets with local variations.</p>

		</div>
	</div>
</div></div></div></div></div><div class="container"><div data-vc-full-width="true" data-vc-full-width-init="false" data-vc-stretch-content="true" class="vc_row wpb_row vc_row-fluid vc_custom_1478630038372 vc_row-no-padding"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div  class="wpb_single_image wpb_content_element vc_align_center   pc100">
		
		<figure class="wpb_wrapper vc_figure">
			<div class="vc_single_image-wrapper   vc_box_border_grey"><img decoding="async" width="768" height="329" src="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_a.jpg" class="vc_single_image-img attachment-full" alt="" srcset="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_a.jpg 768w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_a-600x257.jpg 600w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_a-300x129.jpg 300w" sizes="(max-width: 768px) 100vw, 768px" /></div>
		</figure>
	</div>
</div></div></div></div><div class="vc_row-full-width"></div></div><div class="container"><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_left-to-right left-to-right" >
		<div class="wpb_wrapper">
			<h3>The Process.</h3>

		</div>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner vc_custom_1478630021334"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_right-to-left right-to-left" >
		<div class="wpb_wrapper">
			<p>In a five-year agreement worth £130m ($200m) Oaktree, for the first time, entrusted the processing of 90% of the company’s worldwide revenues (more than $3bn in FY2011) to a single global partner.</p>
<p>The scale of this global BPO relationship was unique in managed services, covering six locations worldwide (Dublin, Reno, Fargo, Singapore, Manila), and involving 1,100 employees, 15 languages and more than 4,000 processes.</p>
<p>To manage the complexity and risk, Oaktree and Success established a managed services model, covering the whole ‘contract to invoice’ chain. The solution was rolled out to a number of European countries where Success had partnered with the client to deliver it based on local demands (for example, ELV in Germany and MLK in France).</p>
<p>The solution proposed by Success incorporated an online ordering process for trips, offering open invoice as a payment method, along with various part payment options. This new offering was complemented by real-time risk assessment and validation of customers.</p>

		</div>
	</div>
</div></div></div></div></div><div class="container"><div data-vc-full-width="true" data-vc-full-width-init="false" data-vc-stretch-content="true" class="vc_row wpb_row vc_row-fluid vc_row-no-padding"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div  class="wpb_single_image wpb_content_element vc_align_center  vc_custom_1597125613181  pc100">
		
		<figure class="wpb_wrapper vc_figure">
			<div class="vc_single_image-wrapper   vc_box_border_grey"><img decoding="async" width="768" height="329" src="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_b.jpg" class="vc_single_image-img attachment-full" alt="" srcset="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_b.jpg 768w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_b-600x257.jpg 600w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_b-300x129.jpg 300w" sizes="(max-width: 768px) 100vw, 768px" /></div>
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</div></div></div></div><div class="vc_row-full-width"></div></div><div class="container"><div data-vc-full-width="true" data-vc-full-width-init="false" data-vc-stretch-content="true" class="vc_row wpb_row vc_row-fluid vc_custom_1478630038372 vc_row-no-padding"><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div  class="wpb_single_image wpb_content_element vc_align_center  wpb_animate_when_almost_visible wpb_left-to-right left-to-right vc_custom_1597125633930  pc100">
		
		<figure class="wpb_wrapper vc_figure">
			<div class="vc_single_image-wrapper   vc_box_border_grey"><img decoding="async" width="768" height="329" src="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_smaller_d.jpg" class="vc_single_image-img attachment-full" alt="" srcset="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_smaller_d.jpg 768w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_smaller_d-600x257.jpg 600w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_smaller_d-300x129.jpg 300w" sizes="(max-width: 768px) 100vw, 768px" /></div>
		</figure>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div  class="wpb_single_image wpb_content_element vc_align_center  wpb_animate_when_almost_visible wpb_right-to-left right-to-left  pc100">
		
		<figure class="wpb_wrapper vc_figure">
			<div class="vc_single_image-wrapper   vc_box_border_grey"><img decoding="async" width="768" height="329" src="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_smaller_c.jpg" class="vc_single_image-img attachment-full" alt="" srcset="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_smaller_c.jpg 768w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_smaller_c-600x257.jpg 600w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_smaller_c-300x129.jpg 300w" sizes="(max-width: 768px) 100vw, 768px" /></div>
		</figure>
	</div>
</div></div></div></div><div class="vc_row-full-width"></div></div><div class="container"><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_left-to-right left-to-right" >
		<div class="wpb_wrapper">
			<h3>Results which exceeded expectations.</h3>

		</div>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_right-to-left right-to-left" >
		<div class="wpb_wrapper">
			<ul class="tick">
<li>A successful transition and operational excellence.</li>
<li>Completed one of most successful transitions in Oaktree’s history</li>
<li>Scored an ‘A’ in Oaktree’s operational excellence measures</li>
<li>In excess of 20% cost savings over the term of the contract, totaling $40m</li>
<li>A more dynamic, flexible, BPO structure able to adapt to Oaktree’s evolving global business</li>
<li>Continuous roll-out of solution – Sweden, followed by Germany, Denmark, Finland and Norway.</li>
<li>One single point of contact for client – one country responsible for implementation and client communications base upon local knowledge on legal and business related issues.</li>
</ul>

		</div>
	</div>
</div></div></div></div></div><div class="cg-section"><div data-vc-full-width="true" data-vc-full-width-init="false" class="vc_row wpb_row vc_row-fluid vc_custom_1478649863529 vc_row-has-fill"><div class="container"><div class="wpb_column vc_column_container vc_col-sm-2"><div class="vc_column-inner"><div class="wpb_wrapper"></div></div></div><div class="wpb_column vc_column_container vc_col-sm-8"><div class="vc_column-inner"><div class="wpb_wrapper">
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		<div class="wpb_wrapper">
			
			<div class="wpb_video_wrapper"><iframe src="https://player.vimeo.com/video/132550202" width="640" height="360" frameborder="0" title="Bindle Bros. Business Company Profile" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe></div>
		</div>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-2"><div class="vc_column-inner"><div class="wpb_wrapper"></div></div></div></div></div><div class="vc_row-full-width"></div></div>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Securator Finance</title>
		<link>https://growthcontrolgroup.com/portfolio/securator-finance</link>
		
		<dc:creator><![CDATA[Donpedro]]></dc:creator>
		<pubDate>Thu, 10 Nov 2016 13:55:50 +0000</pubDate>
				<guid isPermaLink="false">http://success.commercegurus.com/portfolio/sona-energy-copy/</guid>

					<description><![CDATA[]]></description>
										<content:encoded><![CDATA[<div class="container"><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_left-to-right left-to-right" >
		<div class="wpb_wrapper">
			<h3>The challenge was to deliver a state of the art customer experience.</h3>

		</div>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner vc_custom_1478629981826"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_right-to-left right-to-left" >
		<div class="wpb_wrapper">
			<p>The core challenge was to provide a globally consistent contract-to-invoice service across four lines of business – Dynamics, Commercial Operations, Enterprise Services and Original Equipment Manufacturers Operations – that together represent over 90% of Securator’s global revenues.</p>
<p>Securator had previously used seven vendors in five locations across four continents. Processes had become fragmented; meaning quality and service were inconsistent. This lack of standardization was adversely impacting operating costs, productivity and customer satisfaction. For several years now Securator has worked strategically with innovations as a means of developing new solutions, products and services. In line with this vision, Success was approached to find new payments solutions to offer Securator customers on their website, including open invoice and partial payments options.</p>
<p>Because Securator is present in many countries and serves customers from around the world, one of the challenges was to provide a common solution that would work across multiple markets with local variations.</p>

		</div>
	</div>
</div></div></div></div></div><div class="container"><div data-vc-full-width="true" data-vc-full-width-init="false" data-vc-stretch-content="true" class="vc_row wpb_row vc_row-fluid vc_custom_1478630038372 vc_row-no-padding"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div  class="wpb_single_image wpb_content_element vc_align_center   pc100">
		
		<figure class="wpb_wrapper vc_figure">
			<div class="vc_single_image-wrapper   vc_box_border_grey"><img decoding="async" width="768" height="329" src="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_k.jpg" class="vc_single_image-img attachment-full" alt="" srcset="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_k.jpg 768w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_k-600x257.jpg 600w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_k-300x129.jpg 300w" sizes="(max-width: 768px) 100vw, 768px" /></div>
		</figure>
	</div>
</div></div></div></div><div class="vc_row-full-width"></div></div><div class="container"><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_left-to-right left-to-right" >
		<div class="wpb_wrapper">
			<h3>The Process.</h3>

		</div>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner vc_custom_1478630021334"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_right-to-left right-to-left" >
		<div class="wpb_wrapper">
			<p>In a five-year agreement worth £130m ($200m) Securator, for the first time, entrusted the processing of 90% of the company’s worldwide revenues (more than $3bn in FY2011) to a single global partner.</p>
<p>The scale of this global BPO relationship was unique in managed services, covering six locations worldwide (Dublin, Reno, Fargo, Singapore, Manila), and involving 1,100 employees, 15 languages and more than 4,000 processes.</p>
<p>To manage the complexity and risk, Securator and Success established a managed services model, covering the whole ‘contract to invoice’ chain. The solution was rolled out to a number of European countries where Success had partnered with the client to deliver it based on local demands (for example, ELV in Germany and MLK in France).</p>
<p>The solution proposed by Success incorporated an online ordering process for trips, offering open invoice as a payment method, along with various part payment options. This new offering was complemented by real-time risk assessment and validation of customers.</p>

		</div>
	</div>
</div></div></div></div></div><div class="container"><div data-vc-full-width="true" data-vc-full-width-init="false" data-vc-stretch-content="true" class="vc_row wpb_row vc_row-fluid vc_row-no-padding"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div  class="wpb_single_image wpb_content_element vc_align_center  vc_custom_1597125778329  pc100">
		
		<figure class="wpb_wrapper vc_figure">
			<div class="vc_single_image-wrapper   vc_box_border_grey"><img decoding="async" width="768" height="329" src="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_globe.jpg" class="vc_single_image-img attachment-full" alt="" srcset="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_globe.jpg 768w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_globe-600x257.jpg 600w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_globe-300x129.jpg 300w" sizes="(max-width: 768px) 100vw, 768px" /></div>
		</figure>
	</div>
</div></div></div></div><div class="vc_row-full-width"></div></div><div class="container"><div data-vc-full-width="true" data-vc-full-width-init="false" data-vc-stretch-content="true" class="vc_row wpb_row vc_row-fluid vc_custom_1478630038372 vc_row-no-padding"><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div  class="wpb_single_image wpb_content_element vc_align_center  wpb_animate_when_almost_visible wpb_left-to-right left-to-right vc_custom_1597125792805  pc100">
		
		<figure class="wpb_wrapper vc_figure">
			<div class="vc_single_image-wrapper   vc_box_border_grey"><img decoding="async" width="768" height="329" src="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_h.jpg" class="vc_single_image-img attachment-full" alt="" srcset="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_h.jpg 768w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_h-600x257.jpg 600w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_h-300x129.jpg 300w" sizes="(max-width: 768px) 100vw, 768px" /></div>
		</figure>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div  class="wpb_single_image wpb_content_element vc_align_center  wpb_animate_when_almost_visible wpb_right-to-left right-to-left  pc100">
		
		<figure class="wpb_wrapper vc_figure">
			<div class="vc_single_image-wrapper   vc_box_border_grey"><img decoding="async" width="768" height="329" src="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_smaller_c-1.jpg" class="vc_single_image-img attachment-full" alt="" srcset="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_smaller_c-1.jpg 768w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_smaller_c-1-600x257.jpg 600w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_smaller_c-1-300x129.jpg 300w" sizes="(max-width: 768px) 100vw, 768px" /></div>
		</figure>
	</div>
</div></div></div></div><div class="vc_row-full-width"></div></div><div class="container"><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_left-to-right left-to-right" >
		<div class="wpb_wrapper">
			<h3>Results which exceeded expectations.</h3>

		</div>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_right-to-left right-to-left" >
		<div class="wpb_wrapper">
			<ul class="tick">
<li>A successful transition and operational excellence.</li>
<li>Completed one of most successful transitions in Securator’s history</li>
<li>Scored an ‘A’ in Securator’s operational excellence measures</li>
<li>In excess of 20% cost savings over the term of the contract, totaling $40m</li>
<li>A more dynamic, flexible, BPO structure able to adapt to Securator’s evolving global business</li>
<li>Continuous roll-out of solution – Sweden, followed by Germany, Denmark, Finland and Norway.</li>
<li>One single point of contact for client – one country responsible for implementation and client communications base upon local knowledge on legal and business related issues.</li>
</ul>

		</div>
	</div>
</div></div></div></div></div><div class="cg-section"><div data-vc-full-width="true" data-vc-full-width-init="false" class="vc_row wpb_row vc_row-fluid vc_custom_1478649863529 vc_row-has-fill"><div class="container"><div class="wpb_column vc_column_container vc_col-sm-2"><div class="vc_column-inner"><div class="wpb_wrapper"></div></div></div><div class="wpb_column vc_column_container vc_col-sm-8"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div class="wpb_video_widget wpb_content_element vc_clearfix   vc_custom_1478878105825 vc_video-aspect-ratio-169 vc_video-el-width-100 vc_video-align-center" >
		<div class="wpb_wrapper">
			
			<div class="wpb_video_wrapper"><iframe src="https://player.vimeo.com/video/121584377" width="640" height="360" frameborder="0" title="Finance Magnates" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe></div>
		</div>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-2"><div class="vc_column-inner"><div class="wpb_wrapper"></div></div></div></div></div><div class="vc_row-full-width"></div></div>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Sona Energy</title>
		<link>https://growthcontrolgroup.com/portfolio/sona-energy</link>
		
		<dc:creator><![CDATA[Donpedro]]></dc:creator>
		<pubDate>Thu, 10 Nov 2016 13:01:55 +0000</pubDate>
				<guid isPermaLink="false">http://success.commercegurus.com/portfolio/payfast-invoicing-copy/</guid>

					<description><![CDATA[]]></description>
										<content:encoded><![CDATA[<div class="container"><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_left-to-right left-to-right" >
		<div class="wpb_wrapper">
			<h3>The challenge was to deliver a state of the art customer experience.</h3>

		</div>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner vc_custom_1478629981826"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_right-to-left right-to-left" >
		<div class="wpb_wrapper">
			<p>The core challenge was to provide a globally consistent contract-to-invoice service across four lines of business – Dynamics, Commercial Operations, Enterprise Services and Original Equipment Manufacturers Operations – that together represent over 90% of Sona’s global revenues.</p>
<p>Sona had previously used seven vendors in five locations across four continents. Processes had become fragmented; meaning quality and service were inconsistent. This lack of standardization was adversely impacting operating costs, productivity and customer satisfaction. For several years now Sona has worked strategically with innovations as a means of developing new solutions, products and services. In line with this vision, Success was approached to find new payments solutions to offer Sona customers on their website, including open invoice and partial payments options.</p>
<p>Because Sona is present in many countries and serves customers from around the world, one of the challenges was to provide a common solution that would work across multiple markets with local variations.</p>

		</div>
	</div>
</div></div></div></div></div><div class="container"><div data-vc-full-width="true" data-vc-full-width-init="false" data-vc-stretch-content="true" class="vc_row wpb_row vc_row-fluid vc_custom_1478630038372 vc_row-no-padding"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div  class="wpb_single_image wpb_content_element vc_align_center   pc100">
		
		<figure class="wpb_wrapper vc_figure">
			<div class="vc_single_image-wrapper   vc_box_border_grey"><img decoding="async" width="768" height="329" src="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_c.jpg" class="vc_single_image-img attachment-full" alt="" srcset="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_c.jpg 768w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_c-600x257.jpg 600w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_c-300x129.jpg 300w" sizes="(max-width: 768px) 100vw, 768px" /></div>
		</figure>
	</div>
</div></div></div></div><div class="vc_row-full-width"></div></div><div class="container"><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_left-to-right left-to-right" >
		<div class="wpb_wrapper">
			<h3>The Process.</h3>

		</div>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner vc_custom_1478630021334"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_right-to-left right-to-left" >
		<div class="wpb_wrapper">
			<p>In a five-year agreement worth £130m ($200m) Sona, for the first time, entrusted the processing of 90% of the company’s worldwide revenues (more than $3bn in FY2011) to a single global partner.</p>
<p>The scale of this global BPO relationship was unique in managed services, covering six locations worldwide (Dublin, Reno, Fargo, Singapore, Manila), and involving 1,100 employees, 15 languages and more than 4,000 processes.</p>
<p>To manage the complexity and risk, Sona and Success established a managed services model, covering the whole ‘contract to invoice’ chain. The solution was rolled out to a number of European countries where Success had partnered with the client to deliver it based on local demands (for example, ELV in Germany and MLK in France).</p>
<p>The solution proposed by Success incorporated an online ordering process for trips, offering open invoice as a payment method, along with various part payment options. This new offering was complemented by real-time risk assessment and validation of customers.</p>

		</div>
	</div>
</div></div></div></div></div><div class="container"><div data-vc-full-width="true" data-vc-full-width-init="false" data-vc-stretch-content="true" class="vc_row wpb_row vc_row-fluid vc_row-no-padding"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div  class="wpb_single_image wpb_content_element vc_align_center  vc_custom_1597125938354  pc100">
		
		<figure class="wpb_wrapper vc_figure">
			<div class="vc_single_image-wrapper   vc_box_border_grey"><img decoding="async" width="768" height="329" src="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_d.jpg" class="vc_single_image-img attachment-full" alt="" srcset="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_d.jpg 768w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_d-600x257.jpg 600w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_d-300x129.jpg 300w" sizes="(max-width: 768px) 100vw, 768px" /></div>
		</figure>
	</div>
</div></div></div></div><div class="vc_row-full-width"></div></div><div class="container"><div data-vc-full-width="true" data-vc-full-width-init="false" data-vc-stretch-content="true" class="vc_row wpb_row vc_row-fluid vc_custom_1478630038372 vc_row-no-padding"><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div  class="wpb_single_image wpb_content_element vc_align_center  wpb_animate_when_almost_visible wpb_left-to-right left-to-right vc_custom_1597125958576  pc100">
		
		<figure class="wpb_wrapper vc_figure">
			<div class="vc_single_image-wrapper   vc_box_border_grey"><img decoding="async" width="768" height="329" src="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_g.jpg" class="vc_single_image-img attachment-full" alt="" srcset="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_g.jpg 768w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_g-600x257.jpg 600w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_g-300x129.jpg 300w" sizes="(max-width: 768px) 100vw, 768px" /></div>
		</figure>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div  class="wpb_single_image wpb_content_element vc_align_center  wpb_animate_when_almost_visible wpb_right-to-left right-to-left  pc100">
		
		<figure class="wpb_wrapper vc_figure">
			<div class="vc_single_image-wrapper   vc_box_border_grey"><img decoding="async" width="768" height="329" src="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_e.jpg" class="vc_single_image-img attachment-full" alt="" srcset="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_e.jpg 768w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_e-600x257.jpg 600w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_e-300x129.jpg 300w" sizes="(max-width: 768px) 100vw, 768px" /></div>
		</figure>
	</div>
</div></div></div></div><div class="vc_row-full-width"></div></div><div class="container"><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_left-to-right left-to-right" >
		<div class="wpb_wrapper">
			<h3>Results which exceeded expectations.</h3>

		</div>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_right-to-left right-to-left" >
		<div class="wpb_wrapper">
			<ul class="tick">
<li>A successful transition and operational excellence.</li>
<li>Completed one of most successful transitions in Sona’s history</li>
<li>Scored an ‘A’ in Payfast’s operational excellence measures</li>
<li>In excess of 20% cost savings over the term of the contract, totaling $40m</li>
<li>A more dynamic, flexible, BPO structure able to adapt to Sona’s evolving global business</li>
<li>Continuous roll-out of solution – Sweden, followed by Germany, Denmark, Finland and Norway.</li>
<li>One single point of contact for client – one country responsible for implementation and client communications base upon local knowledge on legal and business related issues.</li>
</ul>

		</div>
	</div>
</div></div></div></div></div><div class="cg-section"><div data-vc-full-width="true" data-vc-full-width-init="false" class="vc_row wpb_row vc_row-fluid vc_custom_1478649863529 vc_row-has-fill"><div class="container"><div class="wpb_column vc_column_container vc_col-sm-2"><div class="vc_column-inner"><div class="wpb_wrapper"></div></div></div><div class="wpb_column vc_column_container vc_col-sm-8"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div class="wpb_video_widget wpb_content_element vc_clearfix   vc_custom_1478874838896 vc_video-aspect-ratio-169 vc_video-el-width-100 vc_video-align-center" >
		<div class="wpb_wrapper">
			
			<div class="wpb_video_wrapper"><iframe src="https://player.vimeo.com/video/165900424" width="640" height="360" frameborder="0" title="Sun KeVont&eacute; - Solar Power Crowdfunding" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe></div>
		</div>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-2"><div class="vc_column-inner"><div class="wpb_wrapper"></div></div></div></div></div><div class="vc_row-full-width"></div></div>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Payfast Invoicing</title>
		<link>https://growthcontrolgroup.com/portfolio/payfast-invoicing</link>
		
		<dc:creator><![CDATA[Donpedro]]></dc:creator>
		<pubDate>Thu, 10 Nov 2016 12:47:34 +0000</pubDate>
				<guid isPermaLink="false">http://success.commercegurus.com/portfolio/growtech-solutions-copy/</guid>

					<description><![CDATA[]]></description>
										<content:encoded><![CDATA[<div class="container"><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_left-to-right left-to-right" >
		<div class="wpb_wrapper">
			<h3>The challenge was to deliver a state of the art customer experience.</h3>

		</div>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner vc_custom_1478629981826"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_right-to-left right-to-left" >
		<div class="wpb_wrapper">
			<p>The core challenge was to provide a globally consistent contract-to-invoice service across four lines of business – Dynamics, Commercial Operations, Enterprise Services and Original Equipment Manufacturers Operations – that together represent over 90% of Payfast’s global revenues.</p>
<p>Payfast had previously used seven vendors in five locations across four continents. Processes had become fragmented; meaning quality and service were inconsistent. This lack of standardization was adversely impacting operating costs, productivity and customer satisfaction. For several years now Payfast has worked strategically with innovations as a means of developing new solutions, products and services. In line with this vision, Success was approached to find new payments solutions to offer Payfast customers on their website, including open invoice and partial payments options.</p>
<p>Because Payfast is present in many countries and serves customers from around the world, one of the challenges was to provide a common solution that would work across multiple markets with local variations.</p>

		</div>
	</div>
</div></div></div></div></div><div class="container"><div data-vc-full-width="true" data-vc-full-width-init="false" data-vc-stretch-content="true" class="vc_row wpb_row vc_row-fluid vc_custom_1478630038372 vc_row-no-padding"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div  class="wpb_single_image wpb_content_element vc_align_center   pc100">
		
		<figure class="wpb_wrapper vc_figure">
			<div class="vc_single_image-wrapper   vc_box_border_grey"><img decoding="async" width="768" height="329" src="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_p.jpg" class="vc_single_image-img attachment-full" alt="" srcset="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_p.jpg 768w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_p-600x257.jpg 600w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_p-300x129.jpg 300w" sizes="(max-width: 768px) 100vw, 768px" /></div>
		</figure>
	</div>
</div></div></div></div><div class="vc_row-full-width"></div></div><div class="container"><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_left-to-right left-to-right" >
		<div class="wpb_wrapper">
			<h3>The Process.</h3>

		</div>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner vc_custom_1478630021334"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_right-to-left right-to-left" >
		<div class="wpb_wrapper">
			<p>In a five-year agreement worth £130m ($200m) Payfast, for the first time, entrusted the processing of 90% of the company’s worldwide revenues (more than $3bn in FY2011) to a single global partner.</p>
<p>The scale of this global BPO relationship was unique in managed services, covering six locations worldwide (Dublin, Reno, Fargo, Singapore, Manila), and involving 1,100 employees, 15 languages and more than 4,000 processes.</p>
<p>To manage the complexity and risk, Payfast and Success established a managed services model, covering the whole ‘contract to invoice’ chain. The solution was rolled out to a number of European countries where Success had partnered with the client to deliver it based on local demands (for example, ELV in Germany and MLK in France).</p>
<p>The solution proposed by Success incorporated an online ordering process for trips, offering open invoice as a payment method, along with various part payment options. This new offering was complemented by real-time risk assessment and validation of customers.</p>

		</div>
	</div>
</div></div></div></div></div><div class="container"><div data-vc-full-width="true" data-vc-full-width-init="false" data-vc-stretch-content="true" class="vc_row wpb_row vc_row-fluid vc_row-no-padding"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div  class="wpb_single_image wpb_content_element vc_align_center  vc_custom_1597126058457  pc100">
		
		<figure class="wpb_wrapper vc_figure">
			<div class="vc_single_image-wrapper   vc_box_border_grey"><img decoding="async" width="768" height="329" src="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_o.jpg" class="vc_single_image-img attachment-full" alt="" srcset="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_o.jpg 768w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_o-600x257.jpg 600w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_o-300x129.jpg 300w" sizes="(max-width: 768px) 100vw, 768px" /></div>
		</figure>
	</div>
</div></div></div></div><div class="vc_row-full-width"></div></div><div class="container"><div data-vc-full-width="true" data-vc-full-width-init="false" data-vc-stretch-content="true" class="vc_row wpb_row vc_row-fluid vc_custom_1478630038372 vc_row-no-padding"><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div  class="wpb_single_image wpb_content_element vc_align_center  wpb_animate_when_almost_visible wpb_left-to-right left-to-right vc_custom_1597126077445  pc100">
		
		<figure class="wpb_wrapper vc_figure">
			<div class="vc_single_image-wrapper   vc_box_border_grey"><img decoding="async" width="768" height="329" src="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_b-1.jpg" class="vc_single_image-img attachment-full" alt="" srcset="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_b-1.jpg 768w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_b-1-600x257.jpg 600w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_b-1-300x129.jpg 300w" sizes="(max-width: 768px) 100vw, 768px" /></div>
		</figure>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div  class="wpb_single_image wpb_content_element vc_align_center  wpb_animate_when_almost_visible wpb_right-to-left right-to-left  pc100">
		
		<figure class="wpb_wrapper vc_figure">
			<div class="vc_single_image-wrapper   vc_box_border_grey"><img decoding="async" width="768" height="329" src="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_smaller_c.jpg" class="vc_single_image-img attachment-full" alt="" srcset="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_smaller_c.jpg 768w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_smaller_c-600x257.jpg 600w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_smaller_c-300x129.jpg 300w" sizes="(max-width: 768px) 100vw, 768px" /></div>
		</figure>
	</div>
</div></div></div></div><div class="vc_row-full-width"></div></div><div class="container"><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_left-to-right left-to-right" >
		<div class="wpb_wrapper">
			<h3>Results which exceeded expectations.</h3>

		</div>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_right-to-left right-to-left" >
		<div class="wpb_wrapper">
			<ul class="tick">
<li>A successful transition and operational excellence.</li>
<li>Completed one of most successful transitions in Payfast’s history</li>
<li>Scored an ‘A’ in Payfast’s operational excellence measures</li>
<li>In excess of 20% cost savings over the term of the contract, totaling $40m</li>
<li>A more dynamic, flexible, BPO structure able to adapt to Payfast’s evolving global business</li>
<li>Continuous roll-out of solution – Sweden, followed by Germany, Denmark, Finland and Norway.</li>
<li>One single point of contact for client – one country responsible for implementation and client communications base upon local knowledge on legal and business related issues.</li>
</ul>

		</div>
	</div>
</div></div></div></div></div><div class="cg-section"><div data-vc-full-width="true" data-vc-full-width-init="false" class="vc_row wpb_row vc_row-fluid vc_custom_1478649863529 vc_row-has-fill"><div class="container"><div class="wpb_column vc_column_container vc_col-sm-2"><div class="vc_column-inner"><div class="wpb_wrapper"></div></div></div><div class="wpb_column vc_column_container vc_col-sm-8"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div class="wpb_video_widget wpb_content_element vc_clearfix   vc_custom_1478883294893 vc_video-aspect-ratio-169 vc_video-el-width-100 vc_video-align-center" >
		<div class="wpb_wrapper">
			
			<div class="wpb_video_wrapper"><iframe src="https://player.vimeo.com/video/65091270" width="640" height="360" frameborder="0" title="Bloomberg IB" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe></div>
		</div>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-2"><div class="vc_column-inner"><div class="wpb_wrapper"></div></div></div></div></div><div class="vc_row-full-width"></div></div>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Growtech Solutions</title>
		<link>https://growthcontrolgroup.com/portfolio/growtech-solutions</link>
		
		<dc:creator><![CDATA[Donpedro]]></dc:creator>
		<pubDate>Wed, 09 Nov 2016 19:35:43 +0000</pubDate>
				<guid isPermaLink="false">http://success.commercegurus.com/?post_type=portfolio&#038;p=71508</guid>

					<description><![CDATA[]]></description>
										<content:encoded><![CDATA[<div class="container"><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_left-to-right left-to-right" >
		<div class="wpb_wrapper">
			<h3>The challenge was to deliver a state of the art customer experience.</h3>

		</div>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner vc_custom_1478629981826"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_right-to-left right-to-left" >
		<div class="wpb_wrapper">
			<p>The core challenge was to provide a globally consistent contract-to-invoice service across four lines of business – Dynamics, Commercial Operations, Enterprise Services and Original Equipment Manufacturers Operations – that together represent over 90% of Growtech’s global revenues.</p>
<p>Growtech had previously used seven vendors in five locations across four continents. Processes had become fragmented; meaning quality and service were inconsistent. This lack of standardization was adversely impacting operating costs, productivity and customer satisfaction. For several years now Growtech has worked strategically with innovations as a means of developing new solutions, products and services. In line with this vision, Success was approached to find new payments solutions to offer Growtech customers on their website, including open invoice and partial payments options.</p>
<p>Because Growtech is present in many countries and serves customers from around the world, one of the challenges was to provide a common solution that would work across multiple markets with local variations.</p>

		</div>
	</div>
</div></div></div></div></div><div class="container"><div data-vc-full-width="true" data-vc-full-width-init="false" data-vc-stretch-content="true" class="vc_row wpb_row vc_row-fluid vc_custom_1478630038372 vc_row-no-padding"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div  class="wpb_single_image wpb_content_element vc_align_center   pc100">
		
		<figure class="wpb_wrapper vc_figure">
			<div class="vc_single_image-wrapper   vc_box_border_grey"><img decoding="async" width="768" height="329" src="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_j.jpg" class="vc_single_image-img attachment-full" alt="" srcset="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_j.jpg 768w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_j-600x257.jpg 600w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_j-300x129.jpg 300w" sizes="(max-width: 768px) 100vw, 768px" /></div>
		</figure>
	</div>
</div></div></div></div><div class="vc_row-full-width"></div></div><div class="container"><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_left-to-right left-to-right" >
		<div class="wpb_wrapper">
			<h3>The Process.</h3>

		</div>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner vc_custom_1478630021334"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_right-to-left right-to-left" >
		<div class="wpb_wrapper">
			<p>In a five-year agreement worth £130m ($200m) Growtech, for the first time, entrusted the processing of 90% of the company’s worldwide revenues (more than $3bn in FY2011) to a single global partner.</p>
<p>The scale of this global BPO relationship was unique in managed services, covering six locations worldwide (Dublin, Reno, Fargo, Singapore, Manila), and involving 1,100 employees, 15 languages and more than 4,000 processes.</p>
<p>To manage the complexity and risk, Growtech and Success established a managed services model, covering the whole ‘contract to invoice’ chain. The solution was rolled out to a number of European countries where Success had partnered with the client to deliver it based on local demands (for example, ELV in Germany and MLK in France).</p>
<p>The solution proposed by Success incorporated an online ordering process for trips, offering open invoice as a payment method, along with various part payment options. This new offering was complemented by real-time risk assessment and validation of customers.</p>

		</div>
	</div>
</div></div></div></div></div><div class="container"><div data-vc-full-width="true" data-vc-full-width-init="false" data-vc-stretch-content="true" class="vc_row wpb_row vc_row-fluid vc_row-no-padding"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div  class="wpb_single_image wpb_content_element vc_align_center  vc_custom_1597126181897  pc100">
		
		<figure class="wpb_wrapper vc_figure">
			<div class="vc_single_image-wrapper   vc_box_border_grey"><img decoding="async" width="768" height="329" src="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_l.jpg" class="vc_single_image-img attachment-full" alt="" srcset="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_l.jpg 768w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_l-600x257.jpg 600w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_l-300x129.jpg 300w" sizes="(max-width: 768px) 100vw, 768px" /></div>
		</figure>
	</div>
</div></div></div></div><div class="vc_row-full-width"></div></div><div class="container"><div data-vc-full-width="true" data-vc-full-width-init="false" data-vc-stretch-content="true" class="vc_row wpb_row vc_row-fluid vc_custom_1478630038372 vc_row-no-padding"><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div  class="wpb_single_image wpb_content_element vc_align_center  wpb_animate_when_almost_visible wpb_left-to-right left-to-right vc_custom_1597126201611  pc100">
		
		<figure class="wpb_wrapper vc_figure">
			<div class="vc_single_image-wrapper   vc_box_border_grey"><img decoding="async" width="768" height="329" src="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_smaller_d-1.jpg" class="vc_single_image-img attachment-full" alt="" srcset="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_smaller_d-1.jpg 768w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_smaller_d-1-600x257.jpg 600w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_smaller_d-1-300x129.jpg 300w" sizes="(max-width: 768px) 100vw, 768px" /></div>
		</figure>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div  class="wpb_single_image wpb_content_element vc_align_center  wpb_animate_when_almost_visible wpb_right-to-left right-to-left  pc100">
		
		<figure class="wpb_wrapper vc_figure">
			<div class="vc_single_image-wrapper   vc_box_border_grey"><img decoding="async" width="768" height="329" src="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_n.jpg" class="vc_single_image-img attachment-full" alt="" srcset="https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_n.jpg 768w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_n-600x257.jpg 600w, https://growthcontrolgroup.com/wp-content/uploads/2016/11/single_wide_n-300x129.jpg 300w" sizes="(max-width: 768px) 100vw, 768px" /></div>
		</figure>
	</div>
</div></div></div></div><div class="vc_row-full-width"></div></div><div class="container"><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_left-to-right left-to-right" >
		<div class="wpb_wrapper">
			<h3>Results which exceeded expectations.</h3>

		</div>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div class="wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_right-to-left right-to-left" >
		<div class="wpb_wrapper">
			<ul class="tick">
<li>A successful transition and operational excellence.</li>
<li>Completed one of most successful transitions in Growtech’s history</li>
<li>Scored an ‘A’ in Growtech’s operational excellence measures</li>
<li>In excess of 20% cost savings over the term of the contract, totaling $40m</li>
<li>A more dynamic, flexible, BPO structure able to adapt to Growtech’s evolving global business</li>
<li>Continuous roll-out of solution – Sweden, followed by Germany, Denmark, Finland and Norway.</li>
<li>One single point of contact for client – one country responsible for implementation and client communications base upon local knowledge on legal and business related issues.</li>
</ul>

		</div>
	</div>
</div></div></div></div></div><div class="cg-section"><div data-vc-full-width="true" data-vc-full-width-init="false" class="vc_row wpb_row vc_row-fluid vc_custom_1478649863529 vc_row-has-fill"><div class="container"><div class="wpb_column vc_column_container vc_col-sm-2"><div class="vc_column-inner"><div class="wpb_wrapper"></div></div></div><div class="wpb_column vc_column_container vc_col-sm-8"><div class="vc_column-inner"><div class="wpb_wrapper">
	<div class="wpb_video_widget wpb_content_element vc_clearfix   vc_custom_1478882885453 vc_video-aspect-ratio-169 vc_video-el-width-100 vc_video-align-center" >
		<div class="wpb_wrapper">
			
			<div class="wpb_video_wrapper"><iframe src="https://player.vimeo.com/video/108750054" width="640" height="360" frameborder="0" title="Investment Ventures" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe></div>
		</div>
	</div>
</div></div></div><div class="wpb_column vc_column_container vc_col-sm-2"><div class="vc_column-inner"><div class="wpb_wrapper"></div></div></div></div></div><div class="vc_row-full-width"></div></div>
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